Let’s say a client of yours owes you money. He claims he never got your invoice. You could protest: “That’s impossible!” You’re not crazy and you know you sent him the bill – over three months ago, as a matter of fact. But then you would be inviting a noisy “Did not! Did so!” discussion. As these – as you might remember from when you were very, very young – lead nowhere. Don’t be distracted and remember your objective: to get paid. It is much more effective to remain calm and simply ask him how many days it would take him to pay if you mail him another invoice. This way you’ll get a commitment, and a commitment almost always leads to a quick payment.