Think Like A Lawyer; Don’t Act Like One


Many who are party to a conflict –particularly large companies—deal with conflict situations by dragging their feet. That’s not so stupid. A delaying strategy often works: many cases just die a slow death and disappear. If your opponent does this, you might have to get rough: you don’t have to like it, but you have to be prepared to do it. And you’ve got to let them know. The moment you hear that sound of dragging feet, take legal action or call in the media. They’ll listen, and they’ll often want to settle fast. As AI Capone once said: “You can get much further with a kind and a gun than you can with a kind word alone.”

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